Below are some of the most common questions that
we receive from our members on a weekly basis.
1. I HAVE EMAILED YOU AND 48 HOURS HAS GONE BY WITHOUT
We try to answer all emails same day but sometimes
depending on the amount of queries and our resources it
may take up to 24 hours or at the very worst, 48 hours.
However if you have no response from us after 48 hours
it will normally because we never received your email in
the first place. Here are some important things you need
to be aware of.
1. Do you
normally check your junk and//or spam folder. Are you
aware that emails we send instead of going to your inbox
can end up in your junk/spam folder/. Please start
checking your junk/spam folders to ensure emails you are
waiting for are not already sitting there.
2. If your
email address ends with the following verizon.net,
bellsouth.net, att.net, bigpond.com, centurytel.net,
cox.net, prodigy.com and aol.com then you must be aware
that your email provider seems to be treating emails we
send you as spam. This means either our emails get
deposited in your junk/spam folder or worst they don't
get through to you at all.
If they don't
get through to you then you need to realize we will not
be the wiser. So if after 48 hours you have not had a
response from us simply send another email saying
you not had a response within 48 hours and we will then
look to prioritise a response back to you through our
back up email addresses.
2. WHAT IS THE GLOBAL WATCH WEEKLY REPORT?
The Global Watch Weekly is an online report that
goes out to you every week. We inform you each weekend
when a new edition has been published. In addition to
the current edition we also provide you access to the 5
previously issued editions.
If you want all
previous 190+ editions then you need to purchase our
global watch weekly Disclosure CD (The Compilation) as
we do not sell individual global watch weekly reports or
provide access to individual global watch weekly reports
other than the current edition and previous 5 editions.
3. ARE YOU A CHRISTIAN ORGANIZATION?
Yes we are a Christian organization and so our
understanding of current events is within the framework
of a biblical understanding of the end times. We
understand that there are many different interpretation
of bible prophecy within Christianity and so where
possible, much of what we do is identifying trends or
major history shaping events in the outside world and
then looking for scriptures which may add further light.
We do this rather than have a fixed rigid system of
eschatology which we then try to impose on what we see
in the outside world. We find evidence in the world for
what we believe are major prophetic pieces of the puzzle
and then expound upon it. If people want to then apply
some definition to us as what prophecy group we fall
into then that's their choice.
This is why
what we do will appeal to a broad cross section of the
Christian community including not only
evangelical/Baptist/Pentecostal groups but also groups
such as the Christadelphians, Seventh Day Adventists as
well as conspiracy theorists, patriots, the truth
movement and other religious belief systems which also
have systems of eschatology such as Islam. Our role is
not to come enforcing a particular system of eschatology
but rather to simply present the facts of what's
happening in the world and let you do further research
to validate whether our conclusions are on point.
In terms of our doctrinal belief it is essentially based
on the person and work of Yeshua (Jesus Christ) 1) that he is the
son of God 2) that he was born of the Virgin Mary 3)
that his death on the cross was the only atonement for
sin 4) his physical bodily resurrection 5) belief in a
literal second coming 6) that he will come back to reign
on the earth for 1000 years before the final stages of
eternity as outlined in Revelation 21. We also do
believe that Yeshua was God incarnate.
4. WHERE ARE YOU BASED?
Some of our team are in the United Kingdom and the rest
are in the United States. This will explain the
possibility of you getting emails from us at strange
times dependant on the time zone you live in. However
please note we do send out emails twice per day if you
have purchased products from us so unless your email
provider is blocking our emails you will hear from us
with details of how to access your order.
5. I HAVE
DOWNLOADED YOUR REPORTS BUT NOT ABLE TO VIEW THEM
All of our
reports are in PDF format. This means you need
to have Adobe Reader or a similar PDF reader on your
computer in order to open up the PDF report. Normally
most computers, laptops and tablets will come with a PDF
reader already installed. However should you not have a
PDF reader installed you can download a free copy of
Adobe Reader from
We have also
now begun providing our reports in Kindle friendly
formats such as EPUB.
6. MY AUDIO CD/DVD
IS NOT PLAYING. WHAT'S WRONG?
If you have
purchased one of our special feature DVDs/Audio CD
packages then please note they are playable on computers and laptops or tablets which
can be attached to a CD/DVD Rom drive. They are also
playable on new CD players but may not be playable on CD Rom
players which are quite old as old CD Rom Players were
not developed to cater for Audio CDs which are specially
formatted to be played on computers. If it doesn't play
on your CD player it will be playable on your
computer/laptop/tablet. Please note you can also copy
the files on the Audio CD to an MP3 player or an android
phone such as the Samsung Galaxy, HTC etc. and listen to
them on your phone.
sometimes our DVDs whilst playable on all computers may
have compatibility issues with some DVD players. This is
because our DVDs are not regionalized and because of
this some DVD players are overly sensitive and will not
play them. However our DVDs will work on all computers
and so we encourage members to play the DVDs on their
computers as the primary mode of viewing.
7. WHY DO YOU
USE PAYPAL TO PROCESS YOUR PAYMENTS?
The reason we
use paypal is because unlike other payment processors
they are quite relaxed about the type of material we
provide online. We are aware that other payment
processors are probably more friendly than paypal and
don't try to force you to set up accounts with them (as
paypal is known to do) but many of these payment
processors treat our material as "political hate speech"
or "propaganda" and so we have difficulty using them.
Please note that if you want to purchase a product and
have a completely zero tolerance to using paypal
processing your payments (even where you can use your
own credit or debit card) then contact us for
alternative payment methods.
8. WHY IS
LATEST GLOBAL WATCH EDITION MANY WEEKS OLD?
may experience situations where we email you that a new
edition is now live yet when you come to this
website the latest global watch weekly that you see is
one that is quite old (i.e. 2 weeks or more old). It would seem as if the site has
not been updated despite us sending you a message about
the release of a new latest global watch weekly.
happening to you because your web browser on your
computer has stored in its memory how our website looked
in the past. To resolve the issue, within your web
browser there should be an option to "refresh" which
reloads our web page and you will then see the most up
to date information displayed.
how to refresh based on the type of web browser you use,
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